Privacy Policy for Scorpwax
At Scorpwax, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website scorpwax.com or make a purchase from us.
By using our site, you consent to the practices described in this policy.
1. Information We Collect
We collect information to provide you with a seamless shopping experience and to improve our services.
a) Information You Provide Directly:
- Personal Details: When you make a purchase or create an account, we collect your name, shipping address, email address, and phone number.
- Payment Information: All payments are processed through a secure third-party payment gateway (e.g., Stripe, PayPal). We do not store your full credit card details on our servers. We only receive information necessary to fulfill your order (e.g., the last four digits of your card for verification).
- Communication: If you contact us via email, our contact form, or social media, we collect the content of those communications.
b) Information Collected Automatically:
- Device & Browsing Information: When you visit our site, we automatically receive your computer’s internet protocol (IP) address, browser type, and operating system to help us provide a better user experience and analyze site performance.
- Cookies: Our website uses “cookies” (small data files stored on your device) to remember your items in the shopping cart, understand site traffic, and optimize your browsing experience. You can choose to disable cookies through your browser settings, though this may limit some site functionalities.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including sending order confirmations and shipping notifications.
- To communicate with you about our products, services, promotions, and events, but only if you have opted in to receive our marketing emails. You can unsubscribe at any time.
- To respond to your customer service inquiries and requests.
- To improve our website, products, and customer service based on your feedback and browsing patterns.
- To prevent fraud and enhance the security of our website.
3. Sharing Your Information
We value your trust. We do not and will not sell your personal information to third parties. We share your information only in the following limited circumstances:
- Service Providers: We share your data with trusted third parties who help us operate our business, such as:
- Shipping carriers (e.g., USPS, FedEx, UPS) to deliver your orders.
- Payment processors to securely handle transactions.
- Email marketing platforms (if you are subscribed).
- These partners are obligated to keep your information confidential and are only permitted to use it to provide services to us.
- Legal Obligation: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
4. Your Rights & Choices
- Access & Correction: You can access and update much of your personal information by logging into your account on our website.
- Marketing Emails: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link at the bottom of every email or by contacting us directly.
- Do Not Track: Our website does not alter its data collection practices when it receives a “Do Not Track” signal from your browser.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our website uses SSL (Secure Socket Layer) technology to encrypt sensitive data (like credit card information) during transmission. While we follow industry standards to protect your data, no method of transmission over the Internet is 100% secure.
6. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence. Our products and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with a revised “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy, wish to access your personal data, or want to make a complaint, please contact us.